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Chapter 52: Member / Officer Relations Protocol
Members and officers must work effectively together with mutual respect to achieve the shared purpose of improving the lives of residents. Together, both bring the critical skills, experience and knowledge required to manage an effective public sector organisation. Members provide a democratic mandate to the Council, whereas officers contribute the professional expertise needed to advise and deliver on the policy framework agreed by Members.
The protocol has been developed to support high standards of leadership and performance of members and officers. It explains and supports the working relationship between Members and officers, clarifies expectations of each other and shows how to apply the principles of the codes of conduct in practical situations. It contains interpretation and guidance on some of the issues which commonly arise but is not meant to be exhaustive. If in doubt, members and officers are advised to seek further advice as outlined in the protocol below.
This protocol is part of the Council’s governance arrangements and should be read together with the Council’s Constitution, the Code of Conduct for Members and Employee Code of Conduct which provide guidance or obligations which Members and officers must consider. They regulate the conduct of others and other relevant codes of guidance.
It is recognised that there may be differences of opinion between members and officers. Ideally, these differences will be resolved amicably.
A failure to adhere to the guidance set out in this protocol may lead to action under the Code of Conduct for members or the Employee Code of Conduct for officers as appropriate. (See also Section 12 'Complying with the Protocol' below).
Roles of Members and Officers
With the exception of Political Assistants and the Mayor’s Assistant, I work to the instructions of my senior officers, individual Members or Political Groups.
The Relationship Between Members and Officers
Local Authorities exist to improve the lives of the residents in the borough. Members and officers strive to achieve this. However, when there is mis- communication and things go wrong, it can detract from this common goal. Members and officers should have a relationship that instils mutual trust and respect. Members and officers should understand and respect each other’s roles and responsibilities. These should be reflected in the behaviour and attitude of each to the other, both publicly and privately.
Everyone in public office at all levels; who serve the public or deliver public services, including Members and local authority officers; should uphold the Seven Principles of Public Life https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2 also known as the Nolan Principles . The Nolan Principles are set out in Appendix A of the Members Code of Conduct
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